bb44's commitment to responsible gaming
Gaming is for enjoyment — not to relieve stress or solve financial problems. bb44 believes that safe and informed play gives you the best experience.
Age limit and our commitment
What bb44 upholds
- Strict age verification to prevent minors from registering
- Account limits and self-exclusion available directly from settings
- Account review when suspicious gambling patterns are detected
- 24/7 support in Bengali via live chat and email
- No pressure on any user to increase their bets
Your responsibilities as a player
- Open an account only in your own name and do not let others use it
- Play within your budget — do not chase losses by increasing your bets
- Play with a clear head — avoid playing when angry or frustrated
- Prioritise spending time with family and loved ones
- If you feel there is a problem, seek support right away
Tools to keep yourself safe
bb44 provides several self-control tools that you can activate at any time from your account settings. Using these features is not a sign of weakness — it is proof of informed play. You can find detailed explanations of these tools in the Terms and Conditions.
Deposit limit
Set a maximum amount for daily, weekly, or monthly deposits. Lowering the limit takes effect immediately; increasing it has a 24-hour delay.
Session time limit
Set a limit on how long you play in each session. Once the set time is up, the session will end automatically.
Account break
Temporarily close your account for anywhere from 24 hours to 30 days. You will not be able to log in during the break.
Self-Exclusion
Activate self-exclusion for a long-term break. Your account can be fully deactivated for anywhere from 6 months to 5 years.
Bet history
View your betting and deposit history at any time. Understanding your own play patterns helps you make informed decisions.
Direct support
For any issue, speak with the support team in Bengali via 24/7 live chat or email. Asking for help takes courage.
How to recognise warning signs
Gambling problems often develop gradually and can be hard to spot early on. Ask yourself the questions below — if most of your answers are "yes", it is time to seek support.
Questions to ask yourself
- Are you placing more bets to try to win back money you have lost?
- Are you hiding your gambling from family or friends?
- Do you feel restless or irritable when you are not playing?
- Are you taking on debt or dipping into savings to gamble?
- Is your focus drifting away from work, studies, or family responsibilities?
- Are you unable to control the urge to play for longer?
Signs to watch for in a loved one
- Sudden financial difficulty or frequently asking to borrow money
- Spending long periods on a mobile or computer and being secretive about it
- Mood swings — sometimes unusually excited, sometimes withdrawn
- Avoiding family events or responsibilities
- Selling personal belongings or household items
- Irregular sleep or eating and neglecting personal care
Where to find support
Do not face a gambling problem alone. bb44's support team and the people close to you are the greatest sources of help. Our FAQ page has full details on account settings, setting limits, and self-exclusion.
bb44 live chat
Talk directly with our support team in Bengali via 24/7 live chat. They can also help you set up self-exclusion or limits.
Email support
Report your issue confidentially by email. Our team responds in Bengali and English. Email: [email protected]
Family and friends
Talk openly with people you know. The support of family and mutual trust are very effective in recovery.
Professional advice
Consult a psychiatrist or counsellor. Mental health centres and public hospitals in Bangladesh offer this service.
Under bb44's Privacy Policy, any contact you make seeking support remains completely confidential. Never hesitate to talk about a problem — we are ready to help.
Habits for healthy play
Responsible gaming is not just about setting limits — it is a mindset. Before you start playing, decide for yourself how much time you will spend and the maximum amount you will set aside. If you lose that amount, end the session — that is the healthy habit.
Remember, casino and betting are always a form of entertainment. There is no guarantee of winning, and chasing losses by increasing your bets usually makes things worse. When you win, enjoy it; when you lose, accept it and take a break.
Avoid playing under the influence of alcohol or when you are overly tired, as decision-making suffers at those times. bb44 always wants you to play with a fresh mind and bet with clear judgement.
5 principles of healthy play
- Set your budget first, then play
- Set a time limit and stick to it
- Do not chase losses
- Keep up other hobbies and your social life
- Take a break whenever you need one